Employees
All Information about the NAVIT App
58 articles
What should I do if my NAVIT account is deactivated and I cannot log in?
Getting Started
Initial set up guide for new users
What is my PIN to view my card details?
What can I do if my account gets blocked?
Why have I not received any budget yet?
Why can't I log in?
How can I change my NAVIT password?
How can I change my budget allocation preference?
Can I move budget from one card to another card?
How do I get a NAVIT account?
Can my company see which trips I take?
Deustchland-Ticket
Everything you need to know about how the Deustchland-Ticket subscription works via NAVIT
How to get the Deutschlandticket with the NAVIT App?
What happens if I don’t have any phone reception, how do I access my ticket?
I don't have a Credit/Debit CardHow to get a Deutschlandticket if you don't have a Credit/Debit card
Do I need to buy the Deutschland ticket every month?
How do I change my payment method for the Deutschland-Ticket?
How do I cancel the Deutschland-Ticket subscription?
Is there anything special about the Deutschland-Ticket in the NAVIT app?
I already have a yearly subscription/ Deutschland-Ticket ticket with another provider, can I cancel it and switch to the NAVIT Deutschland-Ticket?
What if my company does not offer the Deutschland-Ticket in the NAVIT app?
How do I get my Deutschland-Ticket invoice?
Deutschlandticket purchase via Giropay
Why is entering my zip code now required?
Mobility Card
Everything you need to know about the NAVIT Mobility Card
How can I pay with my NAVIT mobility card?
Can I use my NAVIT card abroad?
How to add my Mobility card to my Apple Pay
How to add my Mobility card to my Google Wallet
Do I need an account for all mobility provider I want to use?
What can I do if my transaction failed but the money is gone?
Why is my card blocked?
Where can I see my past transactions?
What happens to my remaining budget the end of the month?
Which mobility operators can I use with the NAVIT mobility card?
What should I do if I notice unauthorised used, fraud, loss or theft of my card details?
What is required to add a new operator ?
Fuel Card
Everything you need to know about your NAVIT fuel card
How do I set up my NAVIT fuel card?
How do I pay with the NAVIT fuel & charge card?
Do I need a fueling app?
At which petrol stations or charging stations can I pay with the NAVIT fuel & charging card?
Do I need an account for all fuel & charge provider I want to use?
Can I use my NAVIT fuel & charge card abroad?
Can I add my fuel card to Google/Apple pay?
What can I do if my transaction failed but the money is gone?
Why is my card blocked?
What happens to my remaining budget the end of the month?
What should I do if I notice unauthorised used, fraud, loss or theft of my card details?
Bike Leasing
Everything you need to know about the Bike Leasing module via NAVIT
How do I sign up for bike leasing?
How does salary conversion work?
When does the bike leasing contract begin and end?
Which dealers participate?
How do you calculate your personal bike leasing savings?
Public Transport Reimbusment
Everything you need to know on the NAVIT Public Transport Reimbusment module
When will my ticket get approved?
What tickets can I upload/ what needs to be included in the proof?
How do I get refunded for my uploaded public transport tickets?
Sustainability
Everything you need to know about NAVIT sustainability practices
How does NAVIT calculate CO2 emissions?
How does NAVIT offset emissions?
Where can I find my CO2 consumption?