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What can I do if my transaction failed but the money is gone?

Updated over 2 months ago

If you didn't receive a payment confirmation in the fuel app or cancelled the process but the money is gone you will be refunded within the next 5 working days.Please ensure that you pay for your refuelling if it is not working or confirmed in the external refuelling app.

If you don't receive the money back please contact us.

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