Before you start (what you’ll need)
Legal company name (as on registration)
Handelsregisternummer and USt-IdNr. (VAT)
Any DBA/“trade name” (if used)
Details for all decision-makers (see Step 5): full name, date of birth, residency, contact info, address
Company bank account IBAN and a recent bank document (≤12 months)
1) Basic business details
Select your country/region of establishment (e.g., Germany).
2) Company structure
Choose your company type (private, public, non-profit, governmental).
Example: “Public company”.
3) Additional business details
Enter:
Legal company name (exactly as registered)
Handelsregisternummer
USt-IdNr. (VAT number)
DBA / trade name (if applicable)
If you’re publicly listed: Market Identifier Code (MIC), ISIN, and stock ticker (optional unless applicable)
4) Review business summary
Confirm everything looks right: country/region, company type, legal name, registration & VAT numbers, and (if relevant) MIC/ISIN/ticker. Edit if needed, then continue.
5) Identify decision-makers
Add the people who run or control the business. For each person, assign one or more roles:
Owner – holds 25%+ of shares or voting rights
Controlling person – exercises significant control/management
Signatory – authorized to sign contracts on behalf of the company
6) Personal details (for each decision-maker)
Provide:
Selected role(s) (Owner / Controlling person / Signatory)
First & last name
Date of birth
Country/region of residence
7) Contact details (for each decision-maker)
Provide their email address and phone number for verification and updates.
8) Personal address (for each decision-maker)
Enter street, postal code, and city (address lookup is available).
9) Review personal summaries
Check each person’s details (roles, identity, contacts, address). Edit if needed.
10) Add a bank account for payouts
The account must be in the company’s name.
Select bank account country/region
Choose a verification method:
Instant verification via supported mobile banking/app/website, or
Document upload (continue to next steps)
11) Enter bank account (manual option)
If not using instant verification, enter your IBAN.
12) Choose bank document type (for verification)
Pick one of the accepted documents:
Bank statement
Deposit slip
Screenshot from your online banking
Letter from your bank
13) Upload the bank document
Make sure the file:
Shows the company name (matching your business details)
Shows the account number/IBAN
Shows the bank’s logo
Is issued within the last 12 months
Is one of: JPG, JPEG, PNG, PDF
14) Review & sign service agreements
You’ll be asked to review and sign the Adyen for Platforms Terms & Conditions (Payment Processing Services). Topics include: Definitions; Terms of Use; Service Description; Sell-Off; Integration; Merchant Communications; SLA; Chargebacks & Refunds; Property Rights; Confidentiality, Privacy & Compliance; Duration & Cancellation; Liability; Indemnification; General Provisions; Dispute Resolution; and regional specifics (Europe, Canada, Australia, Singapore).
After signing, you’ll see a confirmation (with date and signer) and can Download as PDF.
15) Adyen Card User Terms (if applicable)
If you’ll use prepaid cards (UK/US), review and accept the Adyen Card User Terms. These include an arbitration provision and details on card activation, use, unauthorized payments, user warranties, multinational program, and suspension/cancellation.
Next Steps
We will review the information and documents you have uploaded.
If anything is missing or unclear, we will contact the designated decision-makers by email or phone.
Tips for a smooth onboarding process:
Exact match: Names and addresses must be identical to official documents.
In case of name or structural changes: Upload supporting documentation (e.g., a commercial register extract).
Bank statements may contain minor transactions that are redacted – it is important that the company name, IBAN, bank logo, and date remain visible.
Publicly listed companies should have their MIC/ISIN/ticker code readily available.
Glossary:
DBA (Doing Business As): Trading name, if different from the registered company name
MIC: Market Identifier Code (stock exchange)
ISIN: International Securities Identification Number